Privalgo Client Guides

Frequently Asked Questions

• I can't log into my account
• I’m not receiving emails from Privalgo (e.g. password reset or verification codes)
• I can’t receive an SMS code to log in via 2FA
• Why is my payment stuck as ‘Processing’ or ‘Pending’?
• I’ve forgotten my Privalgo username?
• How can I reset my password?